Privacy Policy

1. Purpose of This Policy

This Privacy Policy explains how ASIACOM Group (“the Company”) collects, uses, and manages personal information obtained through inquiries, online forms, email communication, and other interactions on this website.

2. Personal Information We Collect

We may collect the following information when you contact us:

• Name, company name, and contact details
• Email address and communication history
• Inquiry details
• Technical information such as browser type or access logs

3. Use of Personal Information

We use collected information for the following purposes:

• Responding to inquiries and requests
• Internal coordination between Tokyo HQ and regional desks
• Improvement of services and website functionality
• Security monitoring and prevention of unauthorized access

4. Data Handling and Storage

Personal information is securely stored and managed by Tokyo HQ (Japan Desk). Information may be shared internally with Hong Kong, Taiwan, or Philippine desks only when required to respond to a specific inquiry.

5. Third-Party Disclosure

We do not provide personal information to third parties unless:

• Required by law
• Necessary to protect legal rights or prevent fraud
• Explicit consent is obtained from the user

6. Cookies and Analytics

This website may use cookies or basic analytics tools to improve functionality and user experience. No personally identifiable data is collected for advertising purposes.

7. User Rights

Users may request the following actions:

• Disclosure of personal information held by the Company
• Correction or deletion of personal information
• Suspension of use when appropriate

8. Contact for Privacy Matters

For any privacy-related inquiries, please contact us via the Contact page.